Module 1: Introduction to Logistics
1. Outline and significance of logistics (opportunities and challenges)
1.1. Economic circumstances in Viet Nam
1.2. Issues
2. Definition and role of logistics
2.1. Definition and coverage
2.2. Role
3. Important view points toward the detection and solution of logistics issues
3.1. “Customer First” philosophy
3.2. “Total Optimization”
3.3. “Life-cycle Cost” of merchandise
3.4. Cost reduction
3.5. Improvement in logistics
3.6. Japan philosophy and methodology
Module 2: Transportation & Delivery
1. Transportation & Delivery overview
1.1. Outline
1.2. The role of transportation & delivery in logistics field
2. The modes of transportation
3. Transportation & Delivery management
3.1. Safety administration
3.2. Transportation quality ( time , status , safety)
3.3. Outline of law & regulation related to transportation.
3.4. Trucking cost
3.5. Approach to improve transportation
3.6. Evaluation of trucking improvement
Module 3: Packaging
1. Definition, purpose and role of packaging
1.1. Definition of packaging
1.2. Purpose of packaging
2. Type, form and material of packaging
2.1. Kind and form of packaging
2.2. Types of packaging material
3. Labeling and marking in packaging
3.1. Labelling
3.2. Marking
4. Packaging cost reduction method
4.1.Principle of packaging cost reduction method
4.2 Example of packaging cost reduction method
4.3. Packaging effectiveness indication
Module 4: Storage & Cargo Handling
1. Role of warehouse and Logistic Center
1.1. Types and roles of warehouse and logistics center
1.2. Operation flow in warehouse and logistics center
1.3. Safety administration, labor management and legal restraints
1.4. Points to be checked when inspecting warehouse and logistics center
2. Storage
2.1. Roles of storage
2.2.Typical storage equipment and its characteristics
2.3. Points of storage management (management conditions, storage state, safety, workability, cost)
2.4. Point of view on storage cost
2.5. Points to improve storage (warehouse layout, location setting and visualization)
3. Cargo handling and distribution processing
3.1. Role of cargo handling (carrying, gathering, lifting, sorting, assembling, distinguishing)
3.2. Typical cargo handling equipment and its characteristics
3.3. Role of distribution processing
3.4. Point of view on cargo handling cost (fee for entering and dispatching from warehouse) and cost for distribution processing
3.5. Points to improve cargo handling cost (gross profit per man-hour and reviewing work method
Module 5: Inventory Management
1. Corporate management and inventory
1.1.Purposes and Significance of Inventory Management
1.2.Difficulty of setting a proper inventory quantity
1.3. Effects of Inventory Management
1.4. Stock Take
2. Methods for inventory management
2.1. Missions of inventory management
2.2. What is proper inventory quantity
2.3. Ordering method
2.4. Calculation method of safety stock
Module 6: Information Syst in Logistics
1.Overall information systems in logistics
1.1. Roles of information technologies in logistics
1.2. Key technologies in logistics
2. Major information systems in logistics
2.1. Information systems in logistics
2.2. Major systems
3. Visibility in logistics & Sum-up
3.1. What is the visibility in logistics
3.2. Sum-up
Module 7: Logistics Cost
1. Purpose of controlling & calculating logistics cost
2. Cost trade-off
3. Logistic cost for shipper – Basic structure of logistics cost
3.1. Structure of logistic cost
3.2. Practice – Calculation of logistics cost
4. Logistic cost for logistics companies – Transportation cost / Cargo handling / Storage cost
4.1.Cost structure of truck transportation
4.2. Manegement of vehicle running cost
4.3. Practice – Calculation of logistics cost
4.4. Logistics cost improvement example
Module 8: Improvement of Logistics Operations
1. Purpose and significance of improvement
1.1. What is logistics?
1.2. What does improvement mean
1.3. Kaizen is an effective method of improvement
1.4.Purposes and significance of improving logistics
2. Qualification for the person in charge and leader who improve the logistics site
2.1.Knowledge and experience of person in charge
2.2. Skill of person in charge
3. 5S – the basis of improvement
3.1. 5S – Instrument for improvement
3.2. 5S – Implementation method
3.3. Final target of 5S
4. Improvement procedure
4.1. Area of improvement
4.2. Improvement method
4.3. Procedure of improvement
5. To identify a problem
6. 4 main methods of improvement
6.1. Drawing workflow and application
6.2. Work sampling and allication
6.3. ABC analysis and application
6.4. Facility layout planning
7. PDCA and SGA method
7.1. PDCA method
7.2. SGA method
Module 9: General Practice (Day 1)
Learning the procedures of improvementthrough simple work examples–
1.Grasping the current status（qualitative / quantitative)
1.1. Clarify the work elements
1.2. Drawing a work flow (flowchart) Confirmation）
1.3. Measurement of operation time
1.4. Classification of operations
2. Examination of improvement ideas
2.1. Organizing problems and issues
2.2. Examination of improvement ideas
3. Improvement proposal
3.1. Creation of improvement proposal
3.2. Confirmation of improvement .proposal
Module 9: General Practice (Day 2)
Case Study (Improvement of picking operation in warehouse)
1. Grasping the current status (qualitative / quantitative）
< Practice >
1.1. Grasping the operations
1.2. Drawing a work flow (flowchart)
1.3. Classification of operations
1.4. Pareto analysis
2. Examination of improvement ideas
2.1. Organizing problems and issues
2.2. Examination of improvement ideas
3. Creation of improvement proposal
3.1. Creation of improvement proposal
3.2. Confirmation of improvement proposal